Comments on: Should you use Twitter for business? Only if your customers are there, too. http://karlsakas.com/dont-go-where-your-customers-arent/ Raleigh Marketing Agencies Blog by Karl Sakas Sun, 01 Jan 2012 20:01:33 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Social Media and Internet Marketing for Creative People » Blog Archive » Should you use Twitter for business? Only if your customers are there, too. http://karlsakas.com/dont-go-where-your-customers-arent/#comment-3431 Social Media and Internet Marketing for Creative People » Blog Archive » Should you use Twitter for business? Only if your customers are there, too. Sat, 26 Mar 2011 23:59:55 +0000 http://karlsakas.com/?p=1958#comment-3431 [...] the rest of this article from Frontline Results. Subscribe via RSS Related Bookmarks Tags RelatedTwitter away, someone's [...] [...] the rest of this article from Frontline Results. Subscribe via RSS Related Bookmarks Tags RelatedTwitter away, someone's [...]

]]> By: Karl Sakas http://karlsakas.com/dont-go-where-your-customers-arent/#comment-385 Karl Sakas Fri, 02 Jul 2010 14:31:26 +0000 http://karlsakas.com/?p=1958#comment-385 Thanks, Phil! There also may be a psychological hurdle to submitting comments. I'll write articles that don't get any comments online, but then people will come up to me in real life and say, "I liked your blog post about such-and-such." Blogger and entrepreneur <a href="http://ben.casnocha.com/" rel="nofollow">Ben Casnocha</a> reports that when he added a Facebook "Like" button, overall engagement went up (more people commented or clicked "Like") BUT that the <em>quality</em> of engagement went down -- <a href="http://ben.casnocha.com/2010/06/the-effect-of-the-like-button.html" rel="nofollow">he received fewer substantive comments</a>. Thanks, Phil! There also may be a psychological hurdle to submitting comments. I’ll write articles that don’t get any comments online, but then people will come up to me in real life and say, “I liked your blog post about such-and-such.”

Blogger and entrepreneur Ben Casnocha reports that when he added a Facebook “Like” button, overall engagement went up (more people commented or clicked “Like”) BUT that the quality of engagement went down — he received fewer substantive comments.

]]> By: Phil Buckley http://karlsakas.com/dont-go-where-your-customers-arent/#comment-383 Phil Buckley Fri, 02 Jul 2010 14:15:26 +0000 http://karlsakas.com/?p=1958#comment-383 Well said Karl. I post blogs and articles all day and ask our customers to comment on them... they comment on our Facebook page but never leave a comment at the blog. I may get 15 comments on a blog, but none of them are where <strong>I</strong> want them, so I have to devote more time to keeping up with Facebook as a 2 way communication platform. Well said Karl. I post blogs and articles all day and ask our customers to comment on them… they comment on our Facebook page but never leave a comment at the blog. I may get 15 comments on a blog, but none of them are where I want them, so I have to devote more time to keeping up with Facebook as a 2 way communication platform.

]]>