Frontline Results Marketing by Karl Sakas

Marketing Blog by Karl Sakas in Raleigh, N.C. USA

  • Home
  • About
  • Articles
    • Interviews
    • Event Recaps
    • Top Posts
    • All Articles
  • Top Posts
  • Hire Me
  • Contact

client service

Hotel computer meltdown, stubborn customer service, and saving the day at Hyatt Jersey City

by Karl Sakas on August 26, 2010

Avoid unreasonable clients by asking prospects these 5 questions

by Karl Sakas on August 16, 2010

Exceeded your expectations? Tell their manager.

by Karl Sakas on August 9, 2010

Check your bill: The evil genius of recurring monthly subscriptions

by Karl Sakas on July 23, 2010

Beware the ‘Tyranny of One’ in Customer Service

by Karl Sakas on June 25, 2010

What’s YOUR version of Rock ‘n’ Roll Fantasy Camp?

by Karl Sakas on June 16, 2010

Don’t forget the fundamentals, and other online marketing lessons from Michael Hubbard at Media Two

by Karl Sakas on June 15, 2010

Hiring people who take their work personally, and other lessons from marketer Cord Silverstein at Capstrat

by Karl Sakas on June 9, 2010

Soft skills: Learning the unwritten rules at Bingo Night

by Karl Sakas on June 7, 2010

Why you need to keep up with Justin Bieber, and other important marketing lessons from creative director Gregory Ng

by Karl Sakas on June 3, 2010

← Previous Entries

  • About Karl

    Karl SakasKarl Sakas is a marketing account manager, pragmatic optimist, and train enthusiast. He grew up in a log cabin 15 miles from the White House and now enjoys living in the N.C. Research Triangle. Karl occasionally volunteers as a crew member on a 1930s railroad car. He likes marketing, history, technology, coffee, connecting with people, and writing about himself in the third person. [More about Karl...]

    Follow me on Twitter at @KarlSakas Connect on LinkedIn Connect on Facebook Email Karl Get blog updates via RSS

  • Latest Posts

    • Marketing = hocus pocus?
    • Next step in my marketing career: Managing account services at Coalmarch Productions
    • What’s your legacy? (via Chris Brogan)
    • Marketing gimmick to generate leads: Free hot dogs at the yard sale
    • Hotel computer meltdown, stubborn customer service, and saving the day at Hyatt Jersey City
    • iPhone friendly websites using an easy mobile bookmarking icon
    • Terrible fast food marketing advice: be inconsistent every time
  • Search the Blog:

  • Archives

    • September 2010 (2)
    • August 2010 (15)
    • July 2010 (14)
    • June 2010 (20)
    • May 2010 (17)
    • April 2010 (15)
    • March 2010 (1)
  • Pick a Topic

    apple branding career advice client service cult following customers customer service dating design dover harbor email entrepreneurship experience facebook fail family getting ahead goals guerrilla marketing history interesting concepts internships interview management marketing mba media leaders mobile motivation networking new starts new york times personal branding public relations raleigh recap research triangle social media teams tima trains trends triangle ama web design william & mary

Copyright © 2000-2010 Karl A. Sakas. All rights reserved.